Industry Leading Collection and Loss Mitigation Solution
Member of Mortgage Bankers association
BackInTheBlack LLC was founded in 1999, entering the market as the default premier hosted mortgage servicing solution.
A privately held company part of an IT conglomerate focused on creating innovation powered business solutions that are shaping the future.
BackintheBlack has positioned in the market for deploying a self-service borrower portal called LoanSolutionCenter, a disaster ready, highly intuitive tool that seamlessly integrates into BackintheBlack solution.
BackInTheBlack® offers servicers a dynamic delivery model, compliance, functionality, complex calculators, audit tracking and the ability to support a vast number of retention and liquidation workouts.
Fast, Agile and Flexible with a team of industry recognized professionals.
BackInTheBlack® pre-configured managed services guarantee a rapid implementation of 90 days or less.
Systems of Record (SOR)
Customer install with market leading Systems of Record, Real-Time post back using web service integration. Standardized Inbound and Outbound (I/O) files for all other SOR integrations.
Through industry experts, organizational processes, and overall organizational knowledge of the financial services industry.
Integrations with numerous industries leading vendors, using various methods of data transfer. The goal is to get users to exploit the application abundance of efficiencies. (Dialers, Credit, Imagining Systems, Title Providers, Valuation Services, Quality Control Services, Print Vendors).
BackInTheBlack® Model: “A Managed Service” Pre-Configured “Out of the Box” Solution with industry “Best Practices” that allows for streamlined implementations.
BITB Technology enables you to leverage powerful corporate computing solutions and the latest Internet technologies without prohibitive in-house technology costs.
Complete end to end workflow, calculators and eligibility | Pre-configured and tested | Pre-configured documents | Standard Integrations
Best-in-class borrower servicing portal engineered to facilitate seamless communication between the Borrower and Servicer. By Knowing the loan type and investor, Loan Solution Center presents the borrower with specific set of easy to follow steps necessary to apply for a hardship, including document upload functionality and real-time messaging. A rich and stress-free integrated customer experience that will increase borrower participation while reducing servicer timeline requirements.
BackInTheBlack® uses all the borrower information collected or submitted through Loan Solution Center, a proprietary rules-based engine that guides decision making; recommending the best option for each investor workout type. In addition, BackInTheBlack® is a “smart” system, with calculators for transaction analysis that will help the client put an end to the proliferation of inefficient spreadsheets, databases or other programs managed in house today.
BackInTheBlack® also provides the client with a configurable or per-configured report for every functional area, including meaningful metrics on collection and loss mitigation results, so you can track performance of your overall process and specific agents.
Guideline and Compliance is maintained due to our on-going contractual collaboration with the GSE requirements, integrating and identifying a preferred methodology for new programs and mandates. All other regulation is handled through a compliance team, allowing BackInTheBlack® to take the majority of the regulation interpretation out of the servicer’s hands and maintain it within the application.
— Leading edge in Collections and Loss Mitigation technology —
729 East Pratt Street. Ste 900 Baltimore, MD 21202
Phone: 410-413-1600, option 1
Phone: 410-413-1600, option 3
Hours: 8am - 8pm EST, Monday through Friday
Phone: 410-413-1600, option 2
After Hours Support (Emergency Only): 410-413-1600, option 2